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> Patient voices: Home Parenteral Nutrition

31/10/2013

The Clinical Care Division of Palex Medical organizes an intern training with a Parenteral Nutrition patient

In October we organized a very special internal training in Palex Medical, where we had the pleasure of welcoming Noelia Mateu Galarzo as a speaker. Noelia is one of our most appreciated patients in Home Parenteral Nutrition.

 

The aim of the training was to show the fundamental aspects that any patient in Parenteral Nutrition should know, not only about the mechanism of the bombs, but about “assimilating the pathology and the learning process of all the procedures a patient has to do”, she says.

 

Noelia talked about the treatment, its indications and possible complications, the different kinds of Parenteral Nutrition treatments available and practical tips for patients, among other topics. But most important, she exposed her experiences as a patient: “I talked about my experience, the accomplishments and overcomings I achieved this last year and a half, thanks to having this bag that allows me to go out from home with the treatment”.

 

The presentation was mainly based in practical and easy-to-understand cases in order to transmit the essential information and to capture the attention of our sales team, who plays an important role within the patient training.

 

One of our main values as a company is to understand and satisfy the needs of our patients, and we certainly believe this kind of initiatives where we can hear the patient’s voice have a great value for us. Their point of view is essential to understand their needs and thus try to find new oportunities to improve our job.

 

We appreciate Noelia’s collaboration in these trainings and we hope will be repeating the experience soon. We would also like to thank our Parenteral Nutrition team from the Clinical Care Division, who work day by day to support both patients and professionals in Parenteral Nutrition.

 

We invite you to visit Noelia’s blog, where you will find this and other great experiences, from both a patient and nursery point of view.

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